How to place an order
ex.t sells products for interiors. As manufacturer and authorized online retailer of the brand, we guarantee that every product we sell is 100% authentic.
HOW TO BUY
Purchasing on ex.t is easy:
Use the BATHROOM, HOME, LIGHTING and SURFACES links. You can also shop directly in the Shop section by STYLE INSPIRATIONS, BRAND or SALES.
1) Once you have chosen a product, select the options required and click on the button “ADD TO BASKET”. 2) Review the purchases in your basket by clicking the link “SHOW BASKET” at the top right of the page. 3) Click on “GO TO CHECKOUT” to complete your order.
If you need support, our members of staff are ready to help you to make your online purchasing as simple as possible, just as if you were here in Florence at our store!
You can even purchase on ex.t without creating an account. However, if you register to our website you will be able to enjoy the following benefits:
1) Track your shipments and check your past orders. 2) Be the first to receive information on innovations and promotions reserved exclusively to members 3) Create your DREAM HOUSE by adding your favourite products to your Wish List. 4) Save your address and credit card details to make purchasing quicker next time. 5) Check the status of your orders in real time. 6) Manage your account details 7) Download technical information on products 8) Book free advice from one of our expert salespeople
To create an account, simply click the black button REGISTER on the top right, enter the data requested and click on REGISTER at the bottom of the page. If you have forgotten your password click here, or follow the instruction “FORGOTTEN PASSWORD” at the SIGN IN page. For security reasons, we cannot send your old password to you by e-mail.
For any enquiries, please contact our Customer Service calling 800 943270 (Italy), or +39 055 0540617 (from a mobile and internationally) - Monday to Friday 10 am - 6.30 pm - or by Email: firstname.lastname@example.org
HOW TO USE A PROMOTIONAL CODE
Every now and then, ex.t holds promotions using promotional codes. When you make an order, follow these 2 simple steps to obtain your discount:
1) Enter the code in the special box "discount codes" on the basket page and click on "apply". 2) Check that the discount has been applied in the order summary, still on the basket page, and click “PROCEED TO CHECKOUT”
For further assistance contact us: email@example.com
ex.t reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank.
Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.
ex.t reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. Please note that during promotions and sales there may be delays in immediate shipping.
It is at the sole discretion of ex.t to reserve the right to decline to process an order and/or offer service to anyone at any time.